Customer Service

For Customer Service Monday to Friday, 9am to 5pm,
please call the Mall Administration Office at 416.445.3108.

We will be happy to answer any of your questions.


If you think you have lost or left something behind, visit the Mall Administration Office within three months and we’ll check the collection of lost and found. If you find an item, please bring it to the Mall Administration Office and we will try to reunite it with the owner.


For the convenience of elderly or handicapped patrons, we would be happy to provide the use of complimentary wheelchairs available on loan from Security on a first come, first serve basis. Call Security at 416.268.4819 for assistance. Photo identification is required.


From band-aids to ambulances, our Security Officers are trained in CPR and First Aid and are always here to ensure that the safety of your visit is a priority.


Maryvale Library is located in Centre Court.


Calling all parents, caregivers and children, to join us at the Ontario Early Years Centre! This is a free program offered for children 0-6 years of age and accompanied by a parent or caregiver. Programs run Monday – Thursday 9:30 am – 11:30 am & 1:30 pm – 3:30 pm as well as Tuesday 6:00 pm – 7:30 pm. Located in Centre Court in front of the Library. See Centre for program details.


In need of taxi service? Simply call our Security Team at 416.268.4819 and we would be happy to call a taxi for you! Taxis are also available at the corner parking lot of the mall at Victoria Park and Ellesmere.


Bike racks can be found near mall entrances.


Parkway Mall is easily accessible by public transit via Victoria Park, Ellesmere Road and Pharmacy Avenue.

The following bus routes connect to Parkway Mall…

  • Victoria Park bus #24 from Victoria Park subway station
  • York Mills bus #95 from York Mills station, #144 Downtown/Don Valley Premium Express
  • Pharmacy Bus #67B from Victoria Park station
  • For more information about routes, schedules, Wheel-Trans, services and fares, click on the TTC link or call the TTC info line 416.393.INFO (24 hours a day, 7 days a week).


Stay fit all year-round in the climate-controlled environment at Parkway Mall. Walkers are welcome to walk between 7:00 am and 10:00 am every day.


If you are looking for a Post Office, Shoppers Drug Mart Postal Outlet can help you mail your packages and letters.


Our goal is to provide a safe and secure environment for our tenants and customers.Be aware of where you park your car. Double check your vehicle to make sure it is locked and windows are rolled up.Keep all shopping parcels and other valuables out of sight. Put packages in the trunk of your car, or in another concealed spot. If you are leaving Parkway Mall and someone approaches you, return to the building and contact Security. Our staff will escort you to your vehicle.

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